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Use the Power button to select/confirm "Power down" or "Factory reset" if resetting is your goal. When you see the Android "no command" screen, hold power and press volume up to boot into recovery mode. You should see a blue Android screen saying "updating". Quickly switch and hold volume up + power + home. Hold power + volume down buttons to do a hard reset, until you feel the phone vibrate. How to turn off a Samsung Galaxy A5 without the PIN: I found a video demonstrating most of these steps in case that is helpful as well. Then the Samsung Galaxy S8+ turned off, and I was able to then boot to the system menu, which we'll cover in another blog post.ĭepending on the current phone configuration, you may see a factory reset option in this maintenance menu as well, which may be a quicker choice if that is your goal.Īnother reader with a Samsung Galaxy A5 (Thanks Richard!) provided his steps to successfully power down the A5. Use the Bixsby button to select/confirm "Power down". Use the volume down button to move the selection down to the "Power down" choice. For my phone, it was to use volume up down to change menu selections, and the Bixsby key to select. The galaxy will then show a system menu with instructions how to use the menu. I held it a lot longer than necessary, that's ok. Hold the volume down + power buttons for 10-15 seconds, until you feel it vibrate. How to turn off a Samsung Galaxy without the PIN:
If I had the PIN, I probably wouldn't need to factory reset it! But, to power off, you need the lock screen PIN. Unfortunately, to factory reset an Android device, you need to boot to the system menu, but booting to the system menu requires the device to be powered off. I could have sent him a text to ask him for the PIN info, but not only was it 6am, it would also be a missed opportunity to see if I could factory reset the S8+ without the lock screen PIN. But, when I charged it up and it turned on automatically, it was still set up with all his data, his PIN, etc, so I was locked out.
I just got a Samsung Galaxy S8+ from my awesome brother in law, for testing and development work.
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